# Tier-Specific Feature Guide — What You Can Do at Each Level

## Quick Reference Table

| Feature | Demo | Starter | Professional | Premium | Enterprise |
|---------|------|---------|--------------|---------|------------|
| **Upload & Store** | 1 GB | 25 GB | 100 GB | 500 GB | Unlimited |
| **Pipeline (7 stages)** | ✓ | ✓ | ✓ | ✓ | ✓ |
| **Export (any format)** | PDF only | PDF + OPT + DAT | All + bulk | All + bulk | All + bulk |
| **Lumen AI Access** |⛔| Sum only | All 6 tools | All 6 tools | All 6 + custom |
| **Team Members** | Self only | 1–3 | 5–10 | 15–25 | Unlimited |
| **API Access** | ⛔ | ⛔ | Webhooks | Full REST | Full + custom |
| **Audit History** | 30 days | 30 days | 90 days | 2 years | 7 years |

---

## TIER BREAKDOWN

### 🆓 **DEMO (Free) — Explore & Learn**

**Best for**: Trying Evident before buying

**What you get**:
- ✓ Full pipeline processing (all 7 stages)
- ✓ Lumen AI: **Summary only** (1 of 6 tools)
- ✓ 1 GB storage (3 pre-loaded demo cases + 1 custom file)
- ✓ Email support (5 business days)
- ✓ PDF export only

**What you DON'T get**:
- ✗ No team members (solo only)
- ✗ No API access
- ✗ No bulk export
- ✗ No Clio integration

**Lumen AI Tools Available**:
```
1. Evidence Summary  ✓ UNLOCKED
   └─ Generate quick overview of your evidence
   └─ Typical output: 200 words
   
2. Contradiction Analysis        (Requires Starter+) 🔒
3. Timeline Reconstruction       (Requires Starter+) 🔒
4. Legal Tagging                 (Requires Starter+) 🔒
5. Full Analysis Report          (Requires Starter+) 🔒
6. Burden of Proof Assessment    (Requires Starter+) 🔒
```

**When to upgrade**: When you need more than 1 GB storage or want team collaboration.

---

### 💰 **STARTER ($29/mo) — Solo Attorney**

**Best for**: Solo practitioners, 1–3 cases/month

**What you get**:
- ✓ 25 GB storage (100+ videos or 1,000+ documents)
- ✓ Lumen AI: **Summary only** (still 1 of 6 tools)
- ✓ 1–3 team members (add paralegal or co-counsel)
- ✓ OPT + DAT + PDF export
- ✓ Email support (5 business days)
- ✓ 30-day audit logs

**What you DON'T get**:
- ✗ No API access
- ✗ No Lumen tools beyond Summary
- ✗ No Clio integration
- ✗ No bulk export

**Lumen AI Tools Available**:
```
1. Evidence Summary  ✓ UNLOCKED
   └─ Generate quick overview
   └─ Typical: "This video shows Person A leaving the building 
               at 2:34 PM with a red backpack. Audio contains 
               4 distinct speakers. Motion detected in frame 
               at 2:35:02."
   
2. Contradiction Analysis        (Requires Professional) 🔒
3. Timeline Reconstruction       (Requires Professional) 🔒
4. Legal Tagging                 (Requires Professional) 🔒
5. Full Analysis Report          (Requires Professional) 🔒
6. Burden of Proof Assessment    (Requires Professional) 🔒
```

**Sample Use Case**:
```
Scenario: You're a solo family law attorney with a custody case. 
Evidence: Video of pickup exchange (15 min), text messages (50 pages), 
          audio of phone call (8 min).

✓ You CAN:
  - Upload all three files
  - Run pipeline on all (transcription, OCR, timestamps)
  - Export to opposing counsel as PDF or OPT
  - Generate Evidence Summary for each file

✗ You CANNOT:
  - Compare contradictions across files
  - Auto-build timeline
  - Get AI tagging against family law statutes
  - Invite more than 2 people (co-counsel + 1 paralegal)
```

**When to upgrade**: 
- Adding team members (3+ people)
- Multiple cases per month
- Need Lumen's contradiction detection

---

### 📊 **PROFESSIONAL ($79/mo) — Small Firm (1–3 Attorneys)**

**Best for**: Small law firms, 5–10 cases/month, regular discovery workflow

**What you get**:
- ✓ 100 GB storage (unlimited videos, 5,000+ documents)
- ✓ **Lumen AI: ALL 6 TOOLS UNLOCKED** ✨
- ✓ 5–10 team members
- ✓ Timeline builder (sync evidence across files)
- ✓ Speaker diarization (identify who's talking in audio/video)
- ✓ All export formats + bulk export
- ✓ Clio integration (read-only: pull cases into Evident)
- ✓ Email support + chat (24 hours)
- ✓ 90-day audit logs

**What you DON'T get**:
- ✗ No full REST API (webhooks only)
- ✗ No bidirectional Clio sync
- ✗ No private AI model
- ✗ No whitelist IP access (for security)

**Lumen AI Tools Available** ✨ **ALL 6**:
```
1. Evidence Summary
   └─ ✓ UNLOCKED ON ANY FILE
   
2. Contradiction Analysis ⭐ NEW
   └─ ✓ CASE-WIDE (cross-file)
   └─ Typical output: "Found 3 contradictions:
                      - Officer says 2pm arrival, video shows 2:34pm
                      - Witness statement: 'I didn't see a weapon'
                      - Object detection in video: weapon appears at 2:28pm
                      Severity: HIGH"
   
3. Timeline Reconstruction ⭐ NEW
   └─ ✓ BUILD COMPREHENSIVE CASE TIMELINE
   └─ Typical output: "Reconstructed 12-event timeline:
                      14:20 — Dispatch call received [AUDIO]
                      14:30 — Officer arrives [RADIO]
                      14:34 — Video starts [VIDEO]
                      14:50 — Officer enters building [VIDEO]
                      14:52 — Person A spotted [VIDEO+DETECTION]
                      ...
                      (visual conflict at 14:50)"
   
4. Legal Tagging ⭐ NEW
   └─ ✓ MAP EVIDENCE TO LEGAL STANDARDS
   └─ Typical output: "Under NJ law:
                      ✓ Timestamp chain valid (hash verified)
                      ✓ Video evidence admissible (hearsay rule exception)
                      ✗ Officer credibility concern (timeline inconsistency)
                      ✓ Brady v. Maryland: No exculpatory evidence detected"
   
5. Full Analysis Report ⭐ NEW
   └─ ✓ COMPREHENSIVE CASE SUMMARY
   └─ Typical output: "(3-page report)
                      Executive Summary
                      Timeline of Events
                      Evidence Quality Assessment
                      Legal Implications
                      Recommendations"
   
6. Burden of Proof Assessment ⭐ NEW
   └─ ✓ EVALUATE CASE STRENGTH
   └─ Typical output: "Burden Analysis (Criminal Standard):
                      Preponderance of evidence: 78% confidence
                      - Contradictions: 3 (favor prosecution)
                      - Brady issues: None detected
                      - Chain of custody: Solid
                      - Recommendation: Admissible & strong"
```

**Sample Use Case**:
```
Scenario: You're a civil rights attorney, 3 attorneys in firm, 
          handling police misconduct case (body cam, witness int., incident report).

✓ You CAN:
  - Upload all files (body cam video, audio interviews, PDFs)
  - Run Contradiction Analysis → AI flags timeline discrepancies
  - Build auto-timeline → Sync dispatch log + video timestamps
  - Run Legal Tagging → "Flagged: possible Brady violation (exculpatory not disclosed)"
  - Export full analysis report
  - Invite 7 team members (staff paralegals)
  - Chat with team about evidence

✓ TYPICAL WORKFLOW:
  1. Upload evidence (all files)
  2. Pipeline runs (transcription, OCR, detection)
  3. Run Contradiction Analysis → "Found 2 major timeline issues"
  4. Click issues → They highlight in video at exact timestamps
  5. Run Burden of Proof → "Strong case (82% confidence)"
  6. Export comprehensive report for client/opposing counsel
  7. Share findings with co-counsel in workspace chat
```

**When to upgrade**: 
- Offering white-label to clients
- Need full REST API
- 15+ team members

---

### 🎯 **PREMIUM ($199/mo) — High-Volume (5–10 Attorneys)**

**Best for**: Civil rights orgs, large practices, 15–30 cases/month

**What you get**:
- ✓ 500 GB storage (unlimited processing)
- ✓ **All 6 Lumen AI tools** FULLY UNLOCKED ✨
- ✓ **Full forensic pipeline** (7 stages + advanced detection)
- ✓ 15–25 team members
- ✓ **Full REST API** (webhooks + custom endpoints)
- ✓ Bidirectional Clio + MyCase integration
- ✓ Unlimited bulk export (500+ files at once)
- ✓ 4-hour email support + priority chat
- ✓ 2-year audit logs
- ✓ Advanced diarization (up to 10 speakers)
- ✓ Custom CSV exports (for stats/reporting)

**Lumen AI Tools Available** ✨ **ALL 6 + BATCH MODE**:
```
All 6 tools from Professional tier, PLUS:

Batch Analysis Mode (NEW):
└─ Run same analysis on 50+ files automatically
└─ Example: "Legal Tag all 150 documents for 4th Amendment compliance"
└─ Generates comparison report (which files violate which rules)
└─ Exports results as CSV for partner review
```

**Sample Use Case**:
```
Scenario: ACLU chapter, 8 attorneys, 25+ cases/month, 
          need to integrate with existing Clio case management.

✓ You CAN:
  - API: Pull cases from Clio → Auto-upload evidence to Evident
  - API: Push analysis results back to Clio (stored in case notes)
  - Batch Lumen: Legal tag all 200 docs in 5 minutes
  - Bidirectional sync: Changes in Evident → Updates in Clio
  - Export 500 files at once to opposing counsel
  - Track 2 years of audit history for regulatory compliance
  - Invite entire department (25 attorneys + paralegals)

✓ TYPICAL WORKFLOW (AUTOMATED):
  1. Case created in Clio
  2. Webhook triggers → Evidence auto-imported to Evident
  3. Pipeline runs automatically
  4. All 6 Lumen analyses run (batch mode)
  5. Results pushed back to Clio case notes
  6. Attorney reviews in Evident UI, makes notes
  7. Notes sync back to Clio
```

**When to upgrade**: 
- Need private AI model (Enterprise)
- Require SLA & legal indemnification (Enterprise)
- Need air-gapped deployment (Enterprise)

---

### 🏢 **ENTERPRISE ($599/mo) — Large Organization**

**Best for**: Public defender offices, large litigation firms, forensic labs

**What you get**:
- ✓ **Unlimited storage** (no limits)
- ✓ **All 6 Lumen AI tools** + **PRIVATE AI MODEL** ✨
- ✓ Unlimited team members
- ✓ **Full REST API** (custom endpoints, rate limit 10k/min)
- ✓ **White-label option** (use your branding)
- ✓ **SOC 2 Type II** compliance
- ✓ **HIPAA-ready** (for cases involving health data)
- ✓ **1-hour dedicated support** + SLA (99.95% uptime)
- ✓ 7-year audit logs
- ✓ **Air-gapped deployment** (private servers, no data to cloud)
- ✓ **Advanced diarization** (unlimited speakers)
- ✓ **Custom AI training** (add your organization's legal knowledge)

**Lumen AI Tools Available** ✨ **ALL 6 + CUSTOM MODEL**:
```
All 6 tools + Premium batch mode, PLUS:

Private AI Model:
└─ Your organization's training data (not shared with others)
└─ Custom prompts specific to your practice area
└─ Example: Train on 5 years of your cases → Model learns your patterns
└─ Result: Tagging becomes 95%+ accurate for your case types

Custom Model Features:
└─ Ingest 1000s of your past cases (documents + analysis)
└─ Finetune for your jurisdiction (NJ-specific statutes)
└─ Result: "This witness statement contains language from Smith v. Jones (2019)"
└─ Privacy: Your training data stays on your private servers
```

**Sample Use Case**:
```
Scenario: Public Defender Office, 50 attorneys, 500+ cases/year,
          need HIPAA compliance (some cases involve health data),
          require private AI so case details never leave their servers.

✓ You CAN:
  - Deploy Evident on your private servers (air-gapped)
  - All data stays inside your infrastructure (HIPAA compliant)
  - Private AI model trained on your 10 years of PD office cases
  - API: Integrate with your case management system
  - Unlimited users (all 50 attorneys + 200 paralegals)
  - Custom Lumen tagging learns your office's patterns
  - Export results in any format
  - 7-year audit trail for public records requests
  - 1-hour emergency support (24/7)

✓ TYPICAL WORKFLOW:
  1. New case assigned in your system
  2. Evidence automatically imported to private Evident instance
  3. Pipeline + all 6 Lumen analyses run (private model)
  4. Results (including attorney work product) never leave your servers
  5. Shared with public defender remotely
  6. Attorney makes notes → stay private to your organization
  7. Export to prosecution/court as needed
```

---

## Feature Comparison: What Lumen AI Can Do at Each Tier

| Lumen Tool | Demo | Starter | Professional | Premium | Enterprise |
|-----------|------|---------|--------------|---------|------------|
| **Evidence Summary** | 1 file | 1 file | ✓ All files | ✓ + batch | ✓ + private AI |
| **Contradiction Analysis** | ⛔ | ⛔ | ✓ Any case | ✓ + batch | ✓ + private AI |
| **Timeline Reconstruction** | ⛔ | ⛔ | ✓ Any case | ✓ + batch | ✓ + private AI |
| **Legal Tagging** | ⛔ | ⛔ | ✓ File/case | ✓ + batch | ✓ + jurisdictional AI |
| **Full Analysis Report** | ⛔ | ⛔ | ✓ Auto draft | ✓ + batch | ✓ + custom format |
| **Burden of Proof** | ⛔ | ⛔ | ✓ Cases | ✓ + batch | ✓ + private AI |
| **Session History** | 7 days | 7 days | 30 days | 1 year | 7 years |
| **API to Lumen** | ⛔ | ⛔ | Webhooks | Full REST API | Full + batch endpoints |

---

## How to Use Each Lumen Tool

### 1️⃣ **Evidence Summary** (Available: All Tiers)

**What it does**: Generates a quick 200-word overview of a single file.

**How to use**:
1. Upload file → Pipeline completes
2. Click file card → **[Tools]** → **[Lumen]** → **[Evidence Summary]**
3. Reads file content (text, transcript, OCR)
4. Generates summary
5. Result appears in side panel:
   ```
   Evidence Summary: Interview_With_Witness.mp3
   
   Duration: 15 minutes, 3 speakers identified
   Key statements:
   - Witness describes seeing suspect at 2:30 PM
   - Suspect was wearing blue jacket (matches description)
   - Witness did not see weapon
   - Estimated distance: 30-50 feet
   
   Confidence: High (direct witness account)
   Potential issues: Lighting conditions unclear
   ```

**When to use**: First time reviewing new file, need quick overview for client

---

### 2️⃣ **Contradiction Analysis** (Available: Professional+)

**What it does**: Finds inconsistencies across multiple files in a case.

**How to use**:
1. From case dashboard → **[Lumen]** → **[Contradiction Analysis]**
2. System reads all files in case (transcripts, OCR, timestamps)
3. Flags conflicts:
   ```
   Found 3 Contradictions:
   
   🚩 CONTRADICTION #1 (High Priority)
   Officer Report says: "Arrived at 14:50"
   Video timestamp shows: 14:34 (16 minutes earlier)
   Severity: HIGH — Could damage credibility
   
   🚩 CONTRADICTION #2 (Medium Priority)
   Witness statement: "I didn't see a weapon"
   Video (14:37): Object detection flagged weapon at coords (x:450, y:320)
   Severity: MEDIUM — Visual vs. verbal conflict
   
   ✓ NO ISSUE #1
   Dispatch log time matches video: Both show 14:34
   ```

**When to use**: Pre-discovery (find weak points), prep for deposition (know contradictions opposing counsel will find)

---

### 3️⃣ **Timeline Reconstruction** (Available: Professional+)

**What it does**: Auto-builds coherent timeline from all evidence timestamps.

**How to use**:
1. From case dashboard → **[Lumen]** → **[Timeline Reconstruction]**
2. System extracts timestamps from:
   - Video metadata (creation date, recording start)
   - Audio metadata (recording time)
   - Document dates (PDF/Word created date)
   - Dispatch logs (timestamps in OCR text)
   - Chat/email (message timestamps)
3. Renders visual timeline:
   ```
   Timeline: Smith v. Doe Case
   ════════════════════════════════════════════════════════════════
   14:20         Dispatch call received (dispatch_log.pdf)
   14:30         Officer radio response (OCR: "...responding at 14:30...")
   14:34 ⚠️      Video starts (body_cam.mp4)
                 DISCREPANCY: Report says 14:50!
   14:37         Person A enters building (object detection)
   14:38         Person B visible (matches witness description)
   14:50 ⚠️      Officer enters building (video)
                 This is when report says he ARRIVED (20 min mismatch)
   15:10         Interview begins (interview_audio.mp3)
   ════════════════════════════════════════════════════════════════
   
   Summary: Timeline reveals 20-minute discrepancy in officer arrival.
   Implication: Could suggest officer wasn't present for key events.
   ```

**When to use**: Building case narrative, cross-examination prep, jury presentation

---

### 4️⃣ **Legal Tagging** (Available: Professional+)

**What it does**: Maps evidence against NJ statutes and procedural rules.

**How to use**:
1. From case dashboard → **[Lumen]** → **[Legal Tagging]**
2. Choose jurisdiction (NJ, Federal, etc.)
3. System analyzes evidence against legal standards:
   ```
   Legal Tagging Report: Body Camera Video
   Jurisdiction: New Jersey (State v. context)
   ════════════════════════════════════════════════════════════════
   
   ✓ ADMISSIBLE
   - Chain of custody: Verified (hash matches)
   - Brady compliance: No exculpatory evidence withheld
   - Hearsay exception: Video is not hearsay (real-time event)
   - Authentication: Video corroborated by dispatch log
   
   ✗ POTENTIAL ISSUE
   - Officer credibility: Timeline discrepancy (see Contradiction #1)
   - Recommendation: Expect cross on arrival time discrepancy
   
   ⚠️ BRADY v. MARYLAND CHECK
   - Exculpatory evidence detected: None
   - Inculpatory evidence: Suspect visible at scene, weapon not found
   - Status: All evidence accounted for, no Brady violations
   ```

**When to use**: Pre-trial motions, discovery disputes, Brady/Giglio checks

---

### 5️⃣ **Full Analysis Report** (Available: Professional+)

**What it does**: Comprehensive multi-page case summary for court or client.

**How to use**:
1. From case dashboard → **[Lumen]** → **[Full Analysis Report]**
2. System generates 3–5 page document:
   ```
   FULL ANALYSIS REPORT
   Case: Smith v. Doe (CV-2024-001234)
   Generated: March 30, 2026
   ════════════════════════════════════════════════════════════════
   
   EXECUTIVE SUMMARY
   This matter involves disputed timeline of events on January 15, 2024.
   Evidence includes 3 video files, 5 audio interviews, and 12 police documents.
   Analysis reveals significant timeline discrepancies (see findings).
   
   EVIDENCE QUALITY ASSESSMENT
   Video: HIGH quality (1080p, timestamps verified)
   Audio: MEDIUM quality (background noise, speaker overlap)
   Documents: HIGH quality (official records, PDF verified)
   
   TIMELINE OF EVENTS
   [As per Timeline Reconstruction, above]
   
   FINDINGS & IMPLICATIONS
   1. Timeline discrepancy suggests officer arrived 20 minutes later than reported
   2. Video corroborates witness account (weapon visible at 14:37)
   3. No Brady violations detected
   4. Chain of custody solid (all files hash-verified)
   
   BURDEN OF PROOF ASSESSMENT
   [Strength analysis - see Burden of Proof section]
   
   RECOMMENDATIONS FOR COUNSEL
   - Prep cross on officer arrival time
   - Highlight witness credibility (no contradictions)
   - Consider Brady discrepancy as negotiation point
   
   APPENDICES
   A. Hash Verification Report
   B. Detailed Timeline (minute-by-minute)
   C. Legal Compliance Checklist
   ```

**When to use**: Client meetings, court filings, opposing counsel settlement discussions

---

### 6️⃣ **Burden of Proof Assessment** (Available: Professional+)

**What it does**: Evaluates case strength against applicable legal standard.

**How to use**:
1. From case dashboard → **[Lumen]** → **[Burden of Proof]**
2. Choose legal standard:
   - Criminal: "Beyond reasonable doubt"
   - Civil: "Preponderance of evidence"
   - Admin: "Clear & convincing evidence"
3. System analyzes and renders scoring:
   ```
   Burden of Proof Assessment
   Case: State v. Johnson
   Standard: Beyond Reasonable Doubt (Criminal)
   ════════════════════════════════════════════════════════════════
   
   OVERALL STRENGTH: 78% CONFIDENCE
   (Where 100% = absolute certainty, 50% = coin flip, 0% = proven false)
   
   FACTORS SUPPORTING PROSECUTION
   ✓ Video evidence places suspect at scene (high reliability)
   ✓ Suspect ID corroborated by 2 witnesses
   ✓ Timeline consistent with dispatch records
   ✓ No Brady violations (full disclosure)
   Score: +25 points
   
   FACTORS SUPPORTING DEFENSE
   ✗ Officer credibility issue (arrival time discrepancy) —— -12 points
   ✗ Witnesses had limited visibility (50+ feet away) ————— -8 points
   ✓ No weapon recovered (suggests mistaken identity?) ——- +5 points
   Score: -15 points
   
   FINAL CALCULATION
   Base: 50 points (neutral)
   Prosecution factors: +25
   Defense factors: -15
   ────────────────────
   TOTAL: 60 + 18 = 78% CONFIDENCE
   
   INTERPRETATION
   78% confidence = STRONG PROSECUTION CASE
   - Jury would likely convict (>75% benchmark for prosecution)
   - Defense should consider negotiated plea
   - Brady compliance solid (no appeal issues)
   
   WEAKNESSES TO ADDRESS
   1. Officer timing discrepancy (prep cross-examination)
   2. Witness distance/visibility (may reduce weight)
   3. Lack of weapon (raises reasonable doubt on intent)
   ```

**When to use**: Bail hearings, plea negotiations, jury trial prep

---

## Tier Upgrade Examples

### Scenario: Starter → Professional

**You're a Starter user (1 attorney) handling civil rights case.**

```
Current situation:
- Body cam video (15 min)
- 2 witness interviews (audio)
- Police report (PDF)
- Timeline: 11 separate timestamps

You upload everything, run pipeline.
✓ Evidence Summary works (Summary only)
✗ Can't run Contradiction Analysis (need Professional)

Result: You miss that officer's reported arrival time 
        contradicts video by 20 minutes. Opposing counsel 
        finds it in deposition prep.
```

**Upgrade to Professional (+$50/mo)**:
```
Same case, Professional tier.

✓ Run Contradiction Analysis → FINDS DISCREPANCY IMMEDIATELY
✓ Run Timeline Reconstruction → AUTO-BUILDS 11-EVENT TIMELINE
✓ Run Burden of Proof → "78% confidence prosecution case strong"

Result: You now prep cross-examination for officer credibility issue,
        know your case strength, and have 4-page analysis report
        for client. Competitive advantage: Found issue before opposing counsel.
```

**ROI**: $50 saved from opposing counsel catching you flat-footed? **Priceless.**

---

### Scenario: Professional → Premium (with API)

**You're a firm (8 attorneys, 25 cases/mo) and tired of manual Clio exports.**

```
Professional workflow (currently):
1. Case created in Clio
2. Manually upload evidence to Evident (15 min/case)
3. Run pipeline
4. Download results
5. Manually paste analysis into Clio case notes
6. Repeat 25 times/month = 6+ hours of busywork

Monthly cost of manual sync: ~$300 (1 paralegal-hour/case)
```

**Upgrade to Premium + Full API (+$120/mo)**:
```
Professional → Premium workflow (automated):
1. Case created in Clio
2. Webhook triggers → Evidence auto-imported to Evident (0 manual work)
3. Pipeline + all 6 Lumen analyses run automatically
4. Results auto-pushed back to Clio case notes (0 manual work)
5. Attorney reviews in Evident, makes notes
6. Notes sync back to Clio (0 manual work)

Paralegal time saved: 6 hours/month
Annual savings: 72 hours * $40/hr = $2,880

Premium upgrade cost: $120/month = $1,440/year
ROI: $2,880 - $1,440 = +$1,440/year profit
```

**Why this matters**: Automation doesn't just save time; it frees your paralegal to do higher-value work (actual case analysis, client communication).

---

## How to Choose Your Tier

### Decision Tree

```
START: Estimating your tier need

Q1: New to eDiscovery or just evaluating?
  YES → DEMO (free, no commitment)
  NO → Continue

Q2: How many cases per month?
  1–3 → STARTER ($29/mo)
  5–10 → PROFESSIONAL ($79/mo)
  15–30 → PREMIUM ($199/mo)
  50+ → ENTERPRISE ($599/mo)

Q3: How many team members?
  1 → STARTER or PROFESSIONAL work
  2–5 → PROFESSIONAL recommended
  5–15 → PROFESSIONAL OK, but consider PREMIUM
  15+ → PREMIUM or ENTERPRISE

Q4: Do you need Lumen AI (6 analysis tools)?
  Not yet → STARTER (Summary only)
  Yes, for my cases → PROFESSIONAL+ (all 6 tools)
  Yes, + API integration with Clio → PREMIUM

Q5: Is data privacy critical (HIPAA/air-gapped)?
  No → PROFESSIONAL or PREMIUM
  Yes → ENTERPRISE (private servers + HIPAA)

FINAL RECOMMENDATION:
[Tier] because [reason]
```

### Quick Examples

**Example 1: Solo Family Law Attorney**
```
- 2 cases/month
- 1 paralegal (hired part-time)
- Basic evidence (PDFs, Word docs)
- Budget: <$100/month

RECOMMENDATION: STARTER ($29/mo)
Why: Storage covers 2 years of cases. Evidence Summary (Lumen 1/6) 
     helps with client overviews. Invite paralegal.
```

**Example 2: Civil Rights Nonprofit**
```
- 20 cases/month
- 8 attorneys, 10 paralegals
- Complex video evidence, body cams, interviews
- Need to track cases in Clio

RECOMMENDATION: PREMIUM ($199/mo)
Why: Full REST API enables Clio automation (saves paralegals 
     6+ hours/month). All 6 Lumen tools for comprehensive analysis.
     15–25 team member limit fits your 18-person team.
```

**Example 3: Public Defender Office**
```
- 500+ cases/year
- 50 attorneys, 200+ paralegals
- HIPAA compliance required (some cases involve health data)
- Need private servers (privacy + compliance)
- Need SLA/support

RECOMMENDATION: ENTERPRISE ($599/mo)
Why: Unlimited users, private AI model, air-gapped deployment 
     (HIPAA compliant), 1-hour support SLA, 7-year audit logs.
```

---

## Getting Help

**Not sure which tier?** [Email us](mailto:support@evident.icu) with:
- Your case volume (cases/month)
- Team size
- Which tools are most important
- Your budget

We'll recommend the right fit (sometimes a lower tier than you think!).

---

**Last Updated**: March 30, 2026 ✓