BarberX Legal Tech — Frequently Asked Questions

General

BarberX Legal Tech is an AI-powered eDiscovery and forensic analysis platform designed for legal professionals. It specializes in processing body-worn camera (BWC) footage, police reports, and legal documents with industry-leading accuracy.

Who is BarberX designed for?

BarberX is built for:

Is BarberX cloud-based or local?

Both! Standard users access BarberX through our secure web platform at barberx.info. Enterprise customers can deploy a fully local, air-gapped installation for maximum privacy and compliance.

Getting Started

How do I create an account?

  1. Visit barberx.info/register
  2. Enter your email and create a password
  3. Verify your email address
  4. Start your free trial — no credit card required

What is included in the free tier?

Free accounts include:

How do I upgrade my account?

Visit Pricing to compare plans. Professional, Premium, and Enterprise tiers unlock unlimited uploads, faster processing, API access, and priority support.

Features & Capabilities

What file formats does BarberX support?

Video: MP4, MOV, AVI, MKV, WEBM
Audio: MP3, WAV, M4A, FLAC, OGG
Documents: PDF, DOCX, DOC, TXT, RTF
Images: JPG, PNG, TIFF, BMP, HEIC
Data: CSV, JSON, XML

How accurate is the transcription?

BarberX uses Whisper AI for transcription, achieving 99%+ accuracy on clear audio. Accuracy may vary with background noise, overlapping speech, or poor recording quality. All transcripts include confidence scores.

What is speaker diarization?

Speaker diarization automatically identifies who spoke when in multi-person recordings. BarberX labels speakers (SPEAKER_00, SPEAKER_01, etc.) and allows you to rename them for clarity in reports.

What entities does BarberX extract?

Our AI extracts:

What is discrepancy detection?

BarberX compares multiple evidence sources (e.g., BWC footage vs. police report) and flags inconsistencies in:

Security & Privacy

Is my data secure?

Yes. BarberX employs:

Does BarberX access my files?

BarberX processes files only for the features you use. We never sell, share, or use your data for training AI models. Enterprise customers can deploy fully local installations where data never leaves their network.

How does chain of custody work?

Every uploaded file receives:

Technical

What are the system requirements for local installation?

Minimum:

Recommended:

How do I install local AI tools?

See our Installation Guide for step-by-step instructions, or run:

pip install -r requirements.txt
python -m spacy download en_core_web_sm

Does BarberX require an internet connection?

The web platform requires internet access. Enterprise local installations can operate fully offline (air-gapped) after initial setup.

Is there an API?

Yes! Professional, Premium, and Enterprise tiers include REST API access. See our API Reference for documentation.

Billing & Support

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) and ACH bank transfers for annual Enterprise contracts.

Can I cancel anytime?

Yes. Monthly subscriptions can be canceled at any time with no penalty. You will retain access until the end of your billing period.

How do I get support?

Do you offer training?

Yes! Enterprise customers receive onboarding training. We also offer webinars and video tutorials for all users.

Have a question not answered here? Contact us or email support@barberx.info.